eharmony Review for 2024: Is it Really Worth it?

eharmony, one of the biggest to ever do it in the matchmaking arena, is a long-standing and top contender in the huge world of online dating app platforms. The reason for this is pretty simple: it’s solidified its renowned rep for its upmarket and solitary approach to matching up singles who are looking for love.

Celebrated for its comprehensive (and scientifically-backed) compatibility quiz and a focus on serious, long-term relationships, eharmony has been a go-to for those looking for truly meaningful romantic connections.

But in this ever-changing online dating terrain, you might be wondering: Has eharmony kept up with the times for 2024? We aim to find out in this comprehensive review!



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What’s New for eharmony in 2024

In 2024, eharmony is poised to introduce a few fresh features. Most notably, their new and improved AI-driven matchmaking engine now offers even better personalized match recs for their members.

They’ve also incorporated video dating options, catering to a post-COVID-19 pandemic audience who are looking for more ways to connect other than chatting in the DMs. These recently released updates will level up the user experience, combining eharmony’s more traditional approach with present-day dating trends.

Over on eharmony’s blog, the platform published its Dating Diaries 2024 Trends Edition:

“eharmony has coined new dating leagues for 2024, which shed light on the current values daters have and how they impact today’s dating landscape. Gen Z and Millennials are becoming culture shifters in regard to mental health, quality of life, and healing,” according to Minaa B., an eharmony relationship expert. You can read the full report and see what else they predict will come down the dating pike in 2024!

Introduction to eharmony

Let’s review the basics before we get into the fine details of this eharmony review. We’ll do an overview of the history and success that the platform has seen since 2000, discuss their unique approach to online dating, and discuss what makes it an online dating app worth joining!

A Brief Overview of eharmony’s History and Success

eharmony was founded in 2000 by clinical psychologist Neil Clark Warren. Its mission is the creation of meaningful relationships and connections between its members. Everything is based around Warren’s patented 32 Dimensions of Compatibility testing, which examines the traits that make for long-term, satisfactory relationships! Long-term commitments are the name of the game at eharmony.

A Harris Interactive study suggested that, on average, 542 people are married every day in the United States after having met on a dating app. If accurate, that would represent approximately four percent of all marriages in the country credited to eharmony! The company claims that its service has helped introduce over 600,000 married couples.

Fast Facts

  • Ease of Use – Effortless to use.
  • Time to Sign Up – Approximately 45 minutes
  • Membership Cost – $$$
  • Number of Members – 66 million members / 29 million (US)
  • Customer Support – https://eharmony.custhelp.com/

eharmony’s Unique Approach to Online Dating

eharmony is well-known for its 32 Dimensions of Compatibility testing which gauges connections between members of the app based on a plethora of criteria. Premium members can review their test results and access compatibility reports and compatibility scores on each of the daily matches they get from eharmony.

Another notable aspect of the eharmony approach to online dating is the lack of a search feature. eharmony does all the matchmaking for its members and supplies all daily match suggestions. They do all the legwork, and members must trust the compatibility scores. The service keeps its members from doing a proactive search for themselves.

Is Signing Up for eharmony Worth It?

Yes, eharmony is worth it! But you need to have a certain online dating endgame in mind if you want it to be a good fit for your needs. It’s not for every person out there (especially those who are into casual dating).

So, are you uncertain if eharmony is the right dating app for you? Don’t worry another second about it; let’s show you five reasons why eharmony will be worth the time and money!

5 Reasons eharmony Is Worth It

  • eharmony is for finding meaningful relationships marked by compatibility. It’s not a dating app for finding hook-ups or casual dating experiences.
  • You want to find a long-term commitment, a marriage partner, or your soulmate.
  • Despite a higher membership price, you’ll find a quality service that’s chockful of value. eharmony’s 32 Dimensions of Compatibility testing is unparalleled!
  • You don’t do any of the work searching for your matches. eharmony does all the legwork for you; they are the matchmaking professionals!
  • eharmony is a well-known and trusted online dating platform founded in 2000. They have a large, active dating pool of 16+ million.

Start an eharmony Free Trial Today!

Our Ratings

Our eharmony review goes over five primary rating categories to generate an overall rating for the platform. Unsurprisingly, eharmony does well in our book when it comes to building and fostering meaningful relationships and finding true love.

Overall: 4.6 Rating Stars

CategoryScore

Features

4.9

Ease of Use

4.6

Match Quality

4.8

Cost

4.0

Active User Base

4.8

Overall

4.6

We like the platform so much that we assigned it a 4.6 out of 5 by pulling an average of the five rating categories: features, ease of use, match quality, cost, and active user base.

Pros and Cons of eharmony

If you are mulling over signing up for eharmony, it’s always good to know the strengths and weaknesses of the platform! While there is no denying it has a strong foothold in the online dating world, like any service, it has both its advantages and drawbacks.

Knowing both the pros and the cons will help you decide whether eharmony can help you get to your dating goals!

Pros

  • Comprehensive Compatibility System: eharmony uses a detailed compatibility quiz to create compatible potential match suggestions, leading to more meaningful and better romantic connections.
  • Focus on Serious Relationships: The platform caters exclusively to those looking for long-term relationships, setting it apart from more casual and superficial dating apps.
  • Quality Over Quantity: eharmony stresses the quality of matches over the quantity, which means more thoughtful and compatible match recs.
  • User Safety: Strong emphasis on user safety and privacy, with solid measures in place to protect personal information and ensure a secure online dating experience.

Cons

  • Lengthy Registration Process: The detailed compatibility quiz and profile setup can be a bit time-consuming, which could be a dealbreaker for those who want a quicker sign-up.
  • Limited Search Options: Users have less control over searching and browsing for matches, as eharmony prioritizes its algorithm-based suggestions.
  • Higher Subscription Cost: Compared to a lot of other mainstream and even niche dating platforms, eharmony’s subscription plans are pretty pricey.
  • Not for Casual Dating: Those who just want to explore casual dating or hookups will find eharmony’s serious approach and member base won’t match up with what they are searching for.

eharmony is absolutely best for singles looking for long-term relationships and for those who want a little extra help in finding compatible romantic partners.

Who Is eharmony Best For?

eharmony is not the right dating app for everyone. It’s better suited for some people than it is for others. And this is mainly due to the mission of eharmony and the kind of relationships they’re known for creating.

So, who is eharmony best for? And when is it worth the time and money to become a premium member of the app? We’ll discuss these matters below as we go over the member-base and the kinds of matchmaking and relationships that fall into the platform’s wheelhouse.

Demographics and User Base

What are the people who use eharmony generally like? There is a well-known “type” that enjoys eharmony and its unique approach to online dating.

Fast Facts Details

User Base

All singles

Average Age

25-34 years

Total Profiles Registered

66+ million

Active Members

16+ million

Gender Distribution

48% men to 52% women

Relationship Types Best Served by eharmony

If you’re a heterosexual single in search of a serious, committed relationship, you’d be hard-pressed to find a dating app better suited to your needs than eharmony.

  • A substantial majority of the user base is at an age when they’re looking to settle down and start a family or at least find a long-term partner.
  • Most users fall between the ages of 25 and 34 years old, with women making up 52% of the profiles versus 48% of men.
  • Over 600,000 married couples have found true love at eharmony since 2000!

The slightly higher premium membership price further filters out users who aren’t highly motivated to find serious relationships. And make no mistake, eharmony is one of those dating apps that requires a premium membership to utilize its services fully. You can only see other members’ pictures with the upgrades.

The eharmony Compatibility Matching System

eharmony is the best-known dating app in the market regarding its matchmaking system and methodology for helping its members find true love, profound commitments, and compatible connections.

eHarmony-Compatability-Score-Graph

How does it work? Let’s find out!

How the Compatibility Matching System Works

Our favorite aspect of eharmony’s services is the app’s scientific approach to introducing its members, which is reflected in the compatibility scores assigned to each match. By clicking on a profile’s compatibility score, you open a detailed breakdown of how your values and personalities compare.

Under the compatibility tab, you’ll find the scores for both yourself and your match for the following traits, attitudes, and characteristics – as well as a detailed description explaining each one:

Common Ground

Development Potential

Personality

Habits

Interests

Instinct

Feelings

Intellect

Inner Energy

Self-Control

Logical Traits

Emotional Traits

Desire for Relational Closeness

Empathy

Positive Attitude

Introversion

Extraversion

Desire for Social Interaction

Inhibition Towards Social Interaction

Willingness to Adapt

Pragmatism

Generosity

Tendency to Compensate

Tendency to Withdrawal

Assertiveness

Conventionality

Unconventionality

Desire for Structure

Desire for Domesticity

Need to be Adventurous

Need to be Peaceful

Nurturing Parent Influence

Critical Parent Influence

Natural Childhood Influence

Adapted Childhood Influence

Manipulative Childhood Influence

Current Communication Style

The Role of Personality Assessments in Matchmaking

In addition to the compatibility scores, members will answer profile questions concerning various topics to grant you further insight into their personalities. For example, one of the more popular prompts asks the user to describe their perfect day. Other times they’ll break down their ideal first date.

With so much data at your fingertips, eharmony makes it extremely easy to figure out with whom you will communicate. The thorough psychological breakdowns are mainly responsible for the dating app’s high relationship success rate.

eharmony’s Communication Features

If you want to communicate with other singles on the eharmony dating app, you need to be a premium member. Nearly all communications features come at a cost. However, a few communication methods can be used by eharmony free trial members.

Let’s see what eharmony has to offer!

Guided Communication

Because there’s no dedicated search function for members to perform profile searches on their own, eharmony uses a system of guided communication. This means they supply all daily match suggestions, including the What If wildcards. Taking complete control over the matchmaking process, eharmony guarantees its customers will meet singles compatible on the deepest of levels with their personalities, values, and lifestyle.

Secure Messaging and Video Calls

eharmony uses an SSL-encrypted connection, ensuring secure messaging and video calling between its members. Premium customers can enjoy no-limits messaging with their matches and even meet singles on the app face-to-face using Video Dates. Free trial members don’t have this luxury.

Icebreakers and Pre-Written Questions

This is the free communication feature at eharmony. It comes at no cost to those who pass up on a membership plan. Free or paying members can send an icebreaker or pre-written questions to their daily matches. All they get in return is a limited response, but it’s still enough to get a general feel for how well your daily matches align with your dating preferences and standards.

eharmony’s Membership Options

eharmony is one of the pricier dating services, which has pros and cons. The higher cost of entry ensures a more serious, driven user base that takes finding romance seriously. But it’s still a hefty financial commitment – and times are tough, financially speaking!

Basic Features Icon

Free Features

These are all the perks and benefits that free users can enjoy without paying any money toward a membership plan. However, the free features can only take you so far!

  • Register an account
  • Create a free profile
  • 32 Dimensions of Compatibility testing
  • View test results
  • Daily match suggestions
  • Compatibility reports
  • Add members to your Favorites List
  • Send “smiles,” “compliments,” and “ice breakers.”
Premium Features Icon

Paid Features

On top of the features listed below, you can also enjoy any of the free features mentioned before. The biggest draw to becoming a premium member of eharmony is being able to communicate with your matches, either by messaging or video dates.

  • View profile photos
  • Unlimited communications
  • See who viewed your profile
  • See who added your profile to their Favorites List
  • Video Dates
  • What If (wildcard matches)

Premium Membership Benefits and Pricing

The dating service offers 6, 12, and 24-month plans. The longer the duration of your membership, the lower the monthly cost.

Premium Light 6-month plan
$6590 Monthly
  • Total Cost: $395.40
  • View unlimited photos
  • Unlimited messaging
  • See who’s viewed you
  • Distance search
  • Detailed personality profile
Select Plan
Premium Plus 12-month plan
$4590 Monthly
  • Total Cost: $550.80
  • View unlimited photos
  • Unlimited messaging
  • See who’s viewed you
  • Distance search
  • Detailed personality profile
Select Plan
Premium EXTRA 24-month plan
$3590 Monthly
  • Total Cost: $861.60
  • View unlimited photos
  • Unlimited messaging
  • See who’s viewed you
  • Distance search
  • Detailed personality profile
Select Plan

Unfortunately, they do not offer month-to-month financing options. You can either pay the entire total upfront or break it up into as many as four equal monthly installments.

Discounts and Promotions

The good news is that the eharmony cost can be flexible. If you reach out to their customer service department, they’ll often respond with a link offering sizable discounts. We were able to get 60% off with just a simple email.

Additional savings to consider are the reduced monthly cost rates that eharmony offers on its more extended membership plans. Although you pay more for the longer subscriptions altogether, they come with a lower monthly cost rate that allows you to experience savings over time.

Creating Your eharmony Profile

The cost of being given such strong matches and robust compatibility data is that eharmony’s sign-up process takes a bit longer upfront. It takes approximately 45 minutes from the time you register your email address and creates your profile until you reach out to potential matches. Think of it as an investment.

However, while the process is long, it’s not incredibly labor intensive. It can even be quite fun.

1. Create Your Profile

The first step of the registration process is to fill out some basic information about yourself. You can sign up with your email address or connect your eharmony profile to your Facebook account.

Once you’ve provided your login info, name, and age, you’re asked some general questions, such as your gender, the gender you are seeking, height, body type, religious/spiritual beliefs, whether you smoke or drink, ethnicity, nationality, location, and distance from your location you’re willing to find matches.

eharmony will also ask you for your match preferences and how much you care about each of those same characteristics when finding a partner.

eHarmony Profile Creation

2. Take the Personality Test

Once your basic profile has been created, it’s time to take on eharmony’s patented relationship/personality questionnaire – the backbone of the dating app’s matching algorithm.

The test helps create a detailed personality profile for each member, which eharmony then uses to find the most compatible matches with the highest probability of forming lasting relationships.

The quiz consists of roughly 80 “yes or no,” “either/or,” and multiple-choice questions. There are also several situational questions asking, “what would you do if…?” or “how would you respond to…?” Some of them merely show you two or more pictures and ask which one you like most. At the end of this process, eharmony has a detailed personality profile for you and compatibility scores with all your matches.


3. Upload Pictures

Once you’ve finished the relationship questionnaire, you’re almost done! The time-consuming stuff is finished. By now, the eharmony app has already matched you with compatible prospects in your area. Next, the dating service will inform you that profiles with multiple pictures attached get significantly more looks and communications than those without pics.

Upload between 1 and 10 pictures of yourself to build the most substantial profile possible. Looks are still important to people, so you want to provide an honest representation of your appearance. Otherwise, it will be extremely awkward when you show up to your first date, and they don’t recognize you initially.


4. Answer Profile Questions

Now, your profile is ready to go. However, eharmony will inform you that you can further strengthen your profile by answering some “About Me” questions. These aren’t required, but they provide potential matches with conversational starters and additional insight into your personality.

The first section to complete asks you to “introduce yourself.” This is a general bio explaining who you are, what you do, and what you’re looking for. Then, you can choose from a list of prompts such as:

  • My best attributes…
  • An odd habit of mine…
  • The most important thing I’m looking for in a person…
  • I spend my free time…
  • The most influential person in my life…
  • The first thing people notice about me…
  • My ideal first date…
  • My happy place…
  • My most unforgettable travel story…
  • I would describe my appearance like this…
  • I should do this more often…
  • I have a passion for…

You can answer as many of these writing props as you want. The more you do, the stronger your profile will be and the more opportunities you must have to impress prospective partners. When matches are browsing your profile, they can hit the “like” button on any of your answers, which sends a “compliment” to your messages, effectively opening a dialogue between the two of you.


5. Contact Your Matches

All that’s left to do now is to start contacting your matches!

However, if you still need to upgrade to a premium membership, your communication options are limited. Free users may send “smiles” and “winks” to other members, as well as “ice breakers,” which ask both parties to either choose their five favorite pictures in an automatically generated assortment or answer five questions. These members may also send “compliments” by hitting the like button on various profile sections. They cannot send personalized messages.

eHarmony Matches

Premium members can see which users are online and active and can send messages to their matches at will. You can also expand your filters to include potential matches outside your compatibility area. You can change the age range, location, and multiple other characteristics to narrow or widen your net as necessary.

The eharmony app will also provide tips for effective communication so that you can open dialogues with the utmost confidence.

How to Delete Your eharmony Account

If you want to delete your eharmony account for any reason, it can be done in just a few simple steps! Deleting your profile means you no longer have access to your matches or messages. Once the deletion process is done, it’s permanent; there’s no way to restore or resurrect your old profile once the deed is done.

Follow the instructions below to get rid of your eharmony account in no time at all:

eHarmony Profile Menu
  1. Click on Drop-Down Arrow – Begin by clicking the drop-down arrow next to your profile picture icon at the top right-hand corner of the screen.
  2. Data and Settings – Once the menu drops, click on “Data and Settings.”
  3. Profile Visibility – Look under the “Profile Visibility” section, and you’ll find a link to “delete your profile permanently.” Click on the link, and you’ll be asked to enter your account password to finalize the permanent deletion of your eharmony profile.

Security and Privacy Features

eharmony uses strong security measures, including SSL-encrypted data transmission and stringent verification processes, including SMS and email verification to make sure members have a safe experience on the platform.

Members can also hide their dating profiles completely or only make certain aspects visible to others, browse anonymously, and block and report users.

Their privacy policies are in line with industry standards, offering users reassurance about the protection of their personal information.

eharmony Customer Service

The eharmony dating app says, “Our Customer Care team is available 24/7. We’ll reply to most contacts within hours, but the most it will take to get back to you is 24 hours.”

The customer reviews are mixed on this statement, with some saying the customer support is decent, while others were not pleased with how long it took to get an answer.

They do have a super detailed FAQ section and a general contact form via the website and mobile app, but there is no live chat option or phone number for real-time help.

What they excel at is their extensive relationship advice blog, which gives members an array of guidance for their dating lives.

Welcome to the Help Center

eHarmony Help Center Screenshot

This is what the eharmony Help Center looks like. Use the search bar at the top to submit your questions and be directed to the correct answer. As you can see, there’s also a menu where you can search for your problem or issue by topic. There’s even a whole section dedicated to “Popular Answers.”

eharmony and many other popular dating apps leave it to customers to work through problems on their own, a setup that is one of the weaker aspects of the app.

eharmony’s Mobile App

Let’s take a moment to talk about the eharmony mobile app. It’s much like the website but does have a slightly more streamlined design that’s perfect for mobile devices. Whether you’re accessing the site on your mobile device using the web browser or downloaded the app from Google Play or the App Store, eharmony allows its members to find true love or meet their soulmate on the go!

User Experience and Interface

Compared to earlier versions, the 2024 versions of the eharmony dedicated mobile app have a much more polished and intuitive UI.

The navigation is easy to use, and the design is sleek and straightforward, creating an intuitive and hassle-free user experience. The user interface of eharmony stands out from its competitors with its clean and user-centric design, putting the process of discovering a real romantic connection first.

Compatibility

The eharmony mobile app and the website can be used or accessed on Android and iOS devices. The app is free to download, and both Google Play and the App Store offer in-app purchases.

Google Play

  • 3.1/5 stars
  • Based on 54.7k reviews
  • 5M+ downloads

App Store

  • 4.0/5 stars
  • Based on 27.2k reviews

Conclusion and Final Thoughts

eharmony continues to be one of the biggest, if not the biggest, players in the online dating scene, especially for those looking for serious relationships—even marriage.

Its mix of traditional matchmaking with modern features makes it a compelling choice, though it might not cater to everyone’s dating goals and preferences. For instance, if you are looking for something casual or a hookup, eharmony is not the best choice—there are dating apps that are a better fit for those preferences.

If you are interested in finding a really meaningful connection, we have no doubt whatsoever that eharmony is worth a try!

Get Started for Free Today!

Frequently Asked Questions

2024 looks bright for the eharmony dating app, and we have no doubts this platform will continue to make lasting connections among its members!

If you are still having doubts or any lingering queries after reading our eharmony review, we compiled a list of FAQs to answer the most common questions our readers have!

Is eharmony Only for Serious, Long-Term Relationships?

Yes, eharmony is designed to help singles looking for long-term, committed relationships. They will deny applicants looking for casual relationships or who they deem incapable of maintaining a serious relationship. They do not cater to users seeking casual sexual encounters.

Does the eharmony App Work the Same as the Website?

Yes, the eharmony app contains all the same features as the website. However, the layout is slightly more streamlined for the application.

How Long Does the eharmony Compatibility Quiz Take?

It usually takes about 20-30 minutes to complete—but don’t rush through it, as it’s important to honestly answer the questions so you can be matched with someone amazing!

Can You Try eharmony for Free?

Yes, but free members cannot see their matches’ pictures, nor can they write personalized messages. Free users are limited to sending “smiles,” “compliments,” and “ice breakers.”

Why Does eharmony Reject Some Perspective Members?

eHarmony rejects prospective members who aren’t looking for committed long-term relationships. They’ll also deny users who have been divorced four or more times or who are suffering from major depressive disorders, preventing them from making lasting connections.

What Do Other Members See on My Profile?

Other premium members see your self-authored biography, pictures, and characteristics such as height, body type, religious/spiritual beliefs, and whether you smoke or drink. They can also see your distance from their location and the answers to any “About Me” questions you may have answered for your profile.

To see for yourself what your matches can see, click on “preview my profile.”

Will My eharmony Profile Pictures Appear in Google Search Results?

No, your personal information and pictures will not appear in Google search results.

Is the eharmony App Safe to Use?

Absolutely! eharmony is committed to the safety and security of its users. The dating service has implemented a thorough verification process to ensure its customers’ safety.

How Does eharmony’s AI Matchmaking Work?

The AI uses your quiz responses and interaction patterns to recommend the most compatible matches for its members.

Who Owns eharmony?

eharmony is a private company owned by the NuCom Group, a joint venture between ProSiebenSat.1 Media (a German mass media company) and General Atlantic, an American private equity firm.

Can I Get a Refund if I’m Not Satisfied With eharmony?

We don’t want to promise you anything, as eharmony’s refund policies are limited, so check their terms and conditions to see what the policies are.

How Effective is eharmony Compared to Other Dating Apps?

eharmony’s overall effectiveness totally depends on individual preferences, but it’s highly regarded for a reason—its focus on compatibility and serious relationships. So when compared to other dating apps, it ultimately comes down to each individuals’ preferences.